Remote Customer Care Specialist Job at SVH Travel, Houston, TX

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  • SVH Travel
  • Houston, TX

Job Description

Job Title: Remote Customer Care Specialist

Department: Customer Care

Job Summary:

We are seeking a Remote Customer Care Specialist to join our team in the Hospitality industry. As a Customer Care Specialist you will be responsible for providing exceptional customer service to our clients and guests. This is a remote position allowing you to work from the comfort of your own home.

Responsibilities:

  • Respond to customer inquiries and provide information about products and services
  • Resolve customer complaints in a professional and timely manner
  • Assist customers with booking reservations and managing their accounts
  • Maintain a high level of customer satisfaction and retention
  • Collaborate with other team members to ensure a seamless customer experience

Qualifications:

  • Previous experience in customer service or hospitality industry
  • Excellent communication skills both written and verbal
  • Ability to work independently and manage time effectively
  • Strong problemsolving skills and attention to detail
  • Proficiency in Microsoft Office and customer service software

Benefits:

  • Competitive salary
  • Flexible work hours
  • Opportunity for growth and advancement
  • Work from home
  • Health and wellness benefits

If you are passionate about providing exceptional customer service and thrive in a remote work environment we would love to hear from you. Apply now to join our team as a Remote Customer Care Specialist!

Job Tags

Remote job, Work from home, Flexible hours,

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