Job Description

Store Manager for Family Entertainment Center (Arcade Zone USA LLC)

Are you a dynamic and customer-focused leader with a passion for creating fun and memorable experiences? We're seeking a highly motivated Store Manager to oversee our Family Entertainment Center . If you're ready to lead a team, drive exceptional guest experiences, and manage operations in a high-energy environment, this opportunity is for you!

Key Responsibilities:

• Operations Management: Oversee daily operations of the arcade, ensuring all activities run smoothly, including arcade games, attractions, and events.
• Staff Leadership: Recruit, train, and manage a team of employees (front-line, maintenance, and customer service). Ensure they provide excellent guest service while maintaining a fun and safe environment.
• Customer Experience: Create a welcoming atmosphere where every guest leaves with a positive, memorable experience. Address guest inquiries and resolve complaints professionally and promptly.
• Inventory & Maintenance: Manage game inventory, arcade machines, and equipment. Coordinate repairs and preventive maintenance to minimize downtime.
• Sales & Revenue: Track and optimize sales, promotions, and events to maximize revenue. Monitor daily cash flow, deposits, and financial reports.
• Safety & Compliance: Ensure the safety of guests and staff by maintaining compliance with all health and safety standards. Implement procedures to reduce risk and promote a safe environment.
• Event Coordination: Work with guests to plan and execute birthday parties, group events, and special promotions, ensuring they are organized and fun-filled.
• Budget Management: Manage the store budget, control costs, and track performance metrics to meet financial goals.
• Marketing & Community Engagement: Assist with local marketing efforts and build relationships within the community to drive foot traffic and increase brand awareness.

Qualifications:

• Proven experience in retail management, hospitality, or entertainment industry.
• Previous experience in the arcade, amusement, or family entertainment industry is a plus.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, high-energy environment.
• Strong organizational skills with attention to detail.
• Customer-first mindset with a focus on providing an exceptional guest experience.
• Basic understanding of arcade equipment and maintenance is a plus.

Perks & Benefits:

• Competitive salary
• Bonus opportunities based on performance
• Fun and vibrant work environment
• Employee discounts
• Opportunities for growth and advancement

Ready to Join the Fun?

Apply today by sending your resume and cover letter to: jobs@arcadezone.com or visit We look forward to welcoming a new team member who shares our passion for family entertainment!

Job Types: Contract, Full-time

Pay: From $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Aventura, FL 33180: Relocate before starting work (Required)

Work Location: In person

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Job Tags

Full time, Contract work, Local area, Relocation, Flexible hours, Monday to Friday,

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