Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is seeking a highly motivated, detail-oriented patent paralegal to assist our Patent Team with managing our global patent portfolio, including interfacing with outside counsel, monitoring the status of patent filings around the world, maintaining internal and external patent portfolio management tools, and supporting the generation of data regarding our global patent portfolio. The candidate should possess significant experience with IP filing and patent prosecution processes/procedures and be able to work independently while being a collaborative team player.

Patent Paralegal Responsibilities:

• Collaborating with attorneys, liaisons, foreign associates, and inventors, as necessary, in relation to new patent filings and ongoing patent prosecution.
• Extracting relevant patent information from official USPTO databases.
• Assisting the Patent Team by tracking deadlines and resolving noted discrepancies, errors, and omissions.
• Updating and maintaining ServiceNow patent records and patent portfolio management tools.
• Performing IP research and compiling data relating to ServiceNow’s patent portfolio.
• Assisting with formal patent assignments and declarations.
• Managing patent awards and other recognitions for inventors
• Providing project related support to the Patent Team.

Qualifications

Patent Paralegal Requirements:

• A bachelor's degree or a post-secondary program with law-related coursework.
• State-approved accredited paralegal certification.
• A minimum of two years of experience in patent docketing and prosecution administration.
• Proficiency in legal terminology and electronic databases, including the USPTO's Trademark Electronic Search System (TESS) and patent management tools.
• Experience working with an IP management system (IPMS), including managing IP records, generating docket reports, and tracking deadlines.
• Extensive knowledge of patent filing and review.
• Ability to collaborate with others and work independently.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.  Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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