Job Description

Work shift for this position is 6:50 pm - 7:00 am, rotating days EOWEO

Overview

The Scale House Attendant is responsible for greeting and directing all customers, vendors and visitors in and out of the Nanshan America facility.

  Job Responsibilities

• Logs visitors in guest book, contacts department expecting the visitors, directs them where to enter the building and answers questions accurately;
• Reviews and confirms paperwork for incoming and outgoing loads;
• Able to react to emergencies and direct emergency personnel in a calm demeanor;
• Provides general upkeep of the Scale House;
• Completes administrative tasks including regular filing, email suppliers for pack list, prepare labels for loading dock, and prepares inspection and delivery sheets;
• Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention;
• Attends company sponsored training and meetings as directed;
• Work overtime as needed;
• Monitors and tracks trailers on site;
• Performs other duties as assigned such as daily reporting, supplier correspondence, including data entry and minor customer service responsibilities;
• Approaches all encounters with employees, customers & vendors in a friendly, service-oriented manner;
• Keeps open communication between suppliers regarding POs and pay weights;
• Schedules incoming scrap appointments and maintains delivery schedule;
• Performs other required tasks as assigned.

Job Requirements  

• Proficient with Microsoft Office products, Outlook, Excel, Word.
• Experienced working with proprietary software and computer applications;
• Ability to work 12 hours shift, EOWEO or weekends only schedule;
• Strong attention to detail, strong problem solver, able to create solutions to challenges in an expedient manner.
• Willingness to work in a small climate-controlled workplace and outdoors to do other duties;
• Willingness to work weekends, extended hours, and/or designated holidays;
• Strong organizational, verbal and written communication skills.

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