Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

S3RqUGtEc09YbUlyK25SU2xBYnpxa2ltMXc9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Belka Games

Unity Developer (New Project) Job at Belka Games

 ...business logic and core gameplay mechanics Configuring graphics, animations, and other game assets Working with downloadable content...  ...Experience with midcore projects Extensive experience with 3D graphics and an understanding of the principles behind rendering... 

Esr healthcare

IBM developer racf CICS mq websphere sysplex Dallas Tampa McLean Job at Esr healthcare

Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor's degree Job function: Information Technology Industry: Financial Services Compensation: View salary Total position: 1 Relocation assistance: No Visa : Only US citizens and Greencard holders...

USAA

Mid-Level SIU Life & Health Investigator - Life Claims Investigations Job at USAA

 ...our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated SIU Life & Health Investigator you will review, analyze and investigate all life, health and waiver of life insurance premium claims to ensure claim... 

Clayful

Chat-Based Youth Mental Health Coach Job at Clayful

 ...for your interest in becoming a Clayful Coach! While we are not actively hiring for the...  ...Join Us in Transforming Youth Mental Health! Are you passionate about youth mental...  ...sufficient, can adapt to the dynamic nature of a remote startup, and have flexibility during... 

Two95 International Inc.

IBM B2B Integrator Architect Job at Two95 International Inc.

 ...Title : IBM B2B Integrator Architect Location : Greensboro, NC Duration : Fulltime Salary : $Open (Market) Requirements "Requires a minimum of 10+ years of experience with IBM Sterling software suite: B2B Integrator (Maps, BPML, Services/Adapters, Administration...