We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Flight Software Engineer - Houston, TX About the Company: Have you ever wanted to be part of a start-up culture, but perhaps within a company that has established itself with financial stability and overcome some of the start-up company challenges? Our client...
To complete the application, please take our two-part multiple-choice grammar and writing assessment at ( Do not click the Apply button. Compose.ly is looking for talented freelance writers with a passion for travel writing to create bylined content for one of our...
...Orthopedic Spine Physician Assistant/Nurse Practitioner Brooklyn, NY Currently seeking an orthopedic Physician Assistant/Nurse Practitioner for an opportunity in the Brooklyn area. Interested candidates should be NCCPA certified and may be a new graduate....
...We are looking for passionate Talent Acquisition Agents to work from home as Remote Recruiters. Experience is a must in order to be considered for this position. Job Highlights: ~100% Commission~ Flexible Schedule~ Yearly Compensation: $72,000 - $331,2...
...Inc, the worlds leading guitar accessories manufacturer, has an entry-level opening for a Guitar Pick & Capos Production Artist with... ...position, but is not intended to be all-inclusive. Create art for guitar picks and capos using client-supplied artwork, as well...