Process Quality Engineer About Us: Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.” About the Job: The operations team at RTR works to deliver the customer mission by innovating through automation, process improvement, transportation methods, packaging and garment science. In doing so, the RTR operations team owns the largest cost components of the business: fulfillment labor, transportation and inventory care. While this is true of any e-commerce company, our subscription rental model and reverse logistics process introduce complexities that are unique to RTR. Given that garments are rented multiple times, returning garments to like-new condition is critical to maximizing the life of our inventory. RTR is thus not only tasked with scaling productive operational processes for traditional e-commerce functions, but also with carrying out manufacturing-like processes such as dry cleaning and repairs. The variety of our inventory assortment - which has been expanding with the growth of new categories - further introduces challenges to implementing traditional technologies and solutions. Success on the RTR operations team requires the pursuit of constant innovation beyond conventional standards. What You’ll Do:
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