Description:
Basic Function
Responsible for monitoring the safe, reliable delivery of transportation to METROLift customers 24/7. Coordinate the activities between dispatchers and drivers the day before and day of service. Monitors vehicle routes and service to ensure quality on-time service is being provided to customers. Directs the work of contractor staff and street supervisors to provide excellent customer service. May also direct and oversee METRO’s Community Connector Service. Monitors call center queues to include Dispatch, Scheduling, Customer Service and Community Connector service to ensure timely call processing. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.
High school or GED required. College courses preferred.
Minimum two (2) years’ experience in dispatch/lead role. Minimum three (3) years professional customer service experience required. Paratransit and/or all center experience preferred.
Knowledge of the Houston street system, excellent communication, customer service and decision-making skills. Knowledge of computers and related software; Microsoft Office, Excel.
The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.
...Summary This vacancy is for a Security Specialist (Fleet Area Special Security Office), GS-0080-12, detached to Honolulu, HI.... ...Corp, Military Spouse, VRA, 30% Disabled Veterans, Certain Former Overseas Employees, Foreign Service, etc.) must provide substantiating documentation...
...deliver more than two billion minutes of monthly video viewership across streaming TV and social media. See what is new at FailArmy, Taste of Home, The Pet Collective, Family Handyman, People Are Awesome, Readers Digest, The Healthy and Birds & Blooms. About the role...
...contracts awarded in the last month under the VHA National Medical Coding BPA, Cooper Thomas, LLC, a leading provider of medical coding... ...years of VA experience for part-time (W-2) or part-time (1099) remote positions, with the opportunity for a flexible schedule. This is...
Looking for a CERTIFIED BILINGUAL STAND-UP DOUBLE-DEEP REACH FORKLIFT DRIVER to add to our Carson warehouse as soon as Jan 2nd REQUIREMENTS -2 year + STAND UP DOUBLE REACH FORKLIFT EXPERIENCE -CERTIFIED -BILINGUAL CONTACT INFO: VALERIA 562.399.1165 YAMILETH...
...throughout the USA. Utilize ACS (Apple Credit Scoring) model to input financials and the models created to generate a rating to further evaluate... ...loans with complex structures, including asset-based, junior lien and venture debt ~ Experience using commercial lending software...