Job Description

About Our Job

About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.

For more information, go to

denverlibrary.org

. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

DPL is hiring a Library Assistant V for the Bear Valley Branch. In this position, you will set a high standard of customer service as an example to direct reports and coworkers, welcoming all customers to the library, making connections that extend beyond the transactional, and explaining library policies so customers are able to meet obligations while finding value in their library experience. As team leader, you will use an equity-driven approach as you determine work priorities and develop schedules to provide staff coverage; work with direct reports on performance and engagement as a group and individually; develop work-related goals; provide performance feedback in one-on-one settings as well as yearly performance reviews and coach for improvement. This position works closely with the branch supervisor, conducting hiring interviews and selecting high quality candidates that represent a wide array of perspectives and life experiences, reporting building and technology issues, and serving as person-in-charge in the branch supervisor’s absence. As the point person for Circulation, you will oversee circulation functions by interpreting policies, communicating procedural changes, and using informed judgment appropriately and equitably to resolve issues. You will also serve as the branch Change Fund Custodian, being a responsible steward of all cash funds and customer payments, and ensuring staff are up to date in training and processes. Your primary location will be Bear Valley Branch, however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.

About Our Branch

Bear Valley Branch Library is located in Harvey Park Southwest Denver, on the corner of Sheridan and Dartmouth. The community is surrounded by elementary schools, several parks and coffee shops, including a beautiful view of the mountains and foothills.The Library itself has been in this community for over 50 years and has welcomed all to enjoy our well attended storytimes, and teen and adult programs. The Bear Valley Library serves customers of all ages and has a dedicated teen space for our young adult customers. The Bear Valley team has a great connection with the community and advocates for equitable access for all.

About you

Our ideal candidate has:

• Knowledge of office practices, procedures, and equipment.

• Skill in demonstrating initiative.

• Ability to deliver exemplary customer service.

• Ability to thrive working in an environment with constant public contact.

• Ability to demonstrate excellent interpersonal skills, positive attitude, cultural sensitivity and sense of humor in working with customers, coworkers and community of all ages and backgrounds.

• Ability to creatively problem-solve, negotiate, and handle stressful situations in a positive manner.

• Ability to present and provide library services to customers with varying degrees of experience and knowledge.

• Ability to help select, train, motivate, and lead clerical staff.

• Ability to demonstrate an equity-driven approach to leadership and team dynamics.

• Ability to multitask and prioritize.

• Ability to demonstrate innovation and flexibility.

• Ability to use workplace technology effectively, including email, calendar, internet, video conferencing, and other software.

• Ability to proactively engage and lead work teams through library changes, communicating openly and supporting staff in finding answers to their questions.

• A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.

Minimum qualifications

• A high school diploma or equivalency.

• One year of experience in library circulation or similar work, including experience

• providing customer service and resolving customer issues.

• Cover Letter Encouraged

We expect this position to close on 1/21/2025. Please submit a resume and an optional cover letter at your earliest convenience.

About Everything Else

Job Profile

LC1540 Administrative Support Assistant V

To view the full job profile including position specifications, physical demands, and probationary period, click

here

.

Position Type

Unlimited

Library Hiring Range

$23.33 - $29.16

Starting Pay

23.33-29.16

Agency

Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact

Jobs@Denvergov.org

with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click

here

for English or

here

for Spanish.

Job Tags

Full time, Local area,

Similar Jobs