Customer Service Representative - Entry Level Job at New Catalyst, Louisville, KY

TGR6RGt6a0tWV01uODNoVmtBWDBxa09wMFE9PQ==
  • New Catalyst
  • Louisville, KY

Job Description

We are currently hiring motivated Entry Level Promotional Customer Service Representatives to support our customer service and sales teams. This is a fantastic opportunity for individuals ready to learn, grow, and advance into leadership roles.

At our organization, we believe in fostering growth by working together to develop purpose-driven leaders. As a valued team member, you will receive hands-on training, ongoing support, and a clear path to management for high performers. You’ll play a key role in driving customer loyalty by applying best practices and helping our teams excel.

Key Responsibilities

  • Support customer service and sales teams in achieving daily and long-term performance goals

  • Assist in developing and maintaining procedures that enhance the overall customer experience

  • Help train new and less experienced team members to build a strong, effective team

  • Monitor and evaluate team performance to ensure quality and timely service delivery

  • Investigate and resolve escalated customer inquiries professionally and empathetically

  • Uphold company standards and maintain a strong focus on customer satisfaction

Qualifications

  • Required: Associate’s Degree (Bachelor’s preferred but not required)

  • No prior experience necessary — comprehensive training provided

  • Strong ambition to grow into leadership and management roles

Key Skills and Traits

  • Excellent verbal communication and interpersonal skills

  • Ability to multitask and remain calm in high-pressure situations

  • Strong conflict resolution and active listening abilities

  • Effective problem-solving and time management skills

  • Positive, team-oriented mindset with a willingness to adapt

  • Professional and empathetic approach toward customer concerns

Why Join Us?

  • Immediate hiring and fast onboarding process

  • Hands-on training with leadership development opportunities

  • Supportive and collaborative work environment

  • Meaningful work that impacts customers and communities

  • Clear advancement pathway into management roles and beyond

Job Tags

Full time, Currently hiring,

Similar Jobs

NoGigiddy

Apply Now: Remote Customer Service Jobs with Pay at 19 Per Hour Job at NoGigiddy

Remote Customer Service Expert Starting at $19/hr, No Educational Requirements Do you pride yourself on your problem-solving skills and your ability to deliver exceptional customer service? Were expanding our team and looking for Remote Customer Service Experts who...

Wyndy

Babysitter for Young Children Job at Wyndy

We are seeking a caring and responsible babysitter for our three young children in Franklin, TN, on Monday, June 16, 2025, from 2:00 PM to 7:00 PM. We are in the process of moving to Brentwood and need assistance with childcare during this time. The children include a 5...

Crown Equipment Corporation

Manufacturing Engineer II- AME Digital Manufacturing (Production Cost Estimator) Job at Crown Equipment Corporation

 ...lift truck possible to lower their total cost of ownership. Manufacturing Engineer II- AME Digital Manufacturing (Production Cost Estimator)Responsibilities: Responsible for the analysis of production processes, material requirements, and labor costs to develop accurate... 

H&S Energy Group

Part-Time Overnight (Graveyard) Customer Service Representative Job at H&S Energy Group

 ...Time Overnight (Graveyard) Customer Service Representative Extra Mile 11971 Valley View St, Garden Grove, CA 92845 Graveyard Shift Pay Differential: Earn an additional +$1 per hour for all overnight hours worked. About The Role Are you a night owl... 

Lighthouse Behavioral Health Hospital

Utilization Review Coordinator-Behavioral Health Job at Lighthouse Behavioral Health Hospital

 ...Responsibilities Utilization Review Coordinator Opportunity! Lighthouse Behavioral Health Hospital, located near beautiful Myrtle Beach...  ...providing multiple levels of care preferred. Registered Nurse or licensed mental health clinician preferred. EEO...