We are actively seeking a solutionsoriented Software Support Specialist (Agent) to join our team! You will be directly responsible providing functional customer support through various mediums such as phone email and online chat. This role is a great opportunity for anyone interested in joining a fastpaced culture and growth within an organization.
EMP Trust HR is a leading provider of Human Capital Software on SaaS platform and provides solutions for talent management onboarding and related solutions and provides a flexible work environment with opportunities to grow your career. We support Fortune 500 companies Small and Large Enterprises State and local agencies and provide a dynamic fun work environment.
Here’s what you’ll need:
An Associates or Bachelor’s degree preferred. Exceptional candidates with strong educational credentials web / computer knowledge and good communications skills will be considered in lieu of experience. A background in Human Resources or study in HR will be considered an advantage.
Proficiency in MS Excel Word Email Outlook is required
Training: Training will be provided on company’s SaaS software and related help desk tools and components for selected candidates. Candidates who are selected will be required to complete a background check and drug screening and must be qualified work in the United States without a visa sponsorship. EMP Trust HR uses EVerify for workforce eligibility checks with the Department of Homeland security system. Education: Bachelors (Preferred) Work Location: Gaithersburg MD We provide flexible working arrangements and work hours for employees who have to deal with unexpected family emergencies....and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging...
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