CSR/Dispatcher Job at PatchitUP of King Prussia, PA, North Wales, PA

S04zS216a05VbTBtODNsZmxBYnpxMDZ2
  • PatchitUP of King Prussia, PA
  • North Wales, PA

Job Description

Welcome to PatchitUP! *PLEASE DO NOT APPLY IF YOU ARE NOT LOCAL TO THE AREA. NO REMOTE EMPLOYEE WILL BE CONSIDERED AT THIS TIME. At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher. Responsibilities

  • Use ServiceTitan software to manage schedules and dispatch technicians.
  • Communicate effectively with customers, technicians, and management.
  • Handle customer calls for scheduling, rescheduling, and job coordination.
  • Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
  • Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
  • Monitor lead quality. Request lead credits when necessary.
  • Ensure rapid response to leads within 5 minutes.
  • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
  • Initially in-office.
Requirements
  • Preferred experience with ServiceTitan software.
  • Excellent phone and communication skills.
  • Strong multi-tasking abilities.
  • Experience in scheduling and dispatching for a home service company is preferred.
  • Fluent in English; Spanish is a plus.
  • Self-starter, motivated, and a doer.
Why PatchitUP Drywall? Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now.

Job Tags

Contract work, Local area, Remote job, Saturday, Monday to Friday,

Similar Jobs

Cartier

Sales Experience Manager Job at Cartier

 ...sales planning, team development, and operational excellence. Candidates should have 7 to 10 years of management experience in luxury retail or hospitality, with strong leadership and communication skills. A competitive salary and comprehensive benefits package are offered... 

CalOpps

Police Officer Trainee (20233293) Job at CalOpps

Location 300 West Winton Avenue at Winton Hayward, 94544 Description Police Officer Trainees may be eligible to receive a hiring bonus of up to $10,000 disbursed in four equal phases: the first phase upon successful completion of the testing process and... 

Grand Rapids Community College

Adjunct Faculty - Nursing Job at Grand Rapids Community College

 ...Adjunct Faculty - Nursing Department: Nursing Program Location: Grand Rapids, MI Grand Rapids Community College department of...  ...Monday through Saturday in different modalities such as Hybrid, Online, In-person & Virtual . For semester start and end dates, see... 

Lee Health

Coding Education Specialist Job at Lee Health

 ...Location : Remote - FL Department : Coding Work Type : Full Time Shift : Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate :$25.06 - $32.58 / hour Why Join Lee Health? At Lee Health , we are committed to providing exceptional care to... 

Hatch Global Search

Perm - Remote - Hospital Inpatient Coder OOJ - 35267 Job at Hatch Global Search

 ...Job Description As a permanent, remote Hospital Inpatient Coder, you will be responsible for accurately coding inpatient medical records, ensuring compliance with coding guidelines, and collaborating with healthcare professionals to maintain data integrity, all while...