Behavioral Health Navigator Job at HMSA, Honolulu, HI

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  • HMSA
  • Honolulu, HI

Job Description

  • Assessment
    • Provide telephonic screening of BH members using PHQ-9, GAD, and other CM-DM diagnostic tools to determine additional care support needs.
  • Communication
    • Communicates with HMSA members, physicians, case managers, and disease management team members.
    • Coordinate with other colleagues to ensure continuity of care for members in assigned work queue.
  • Triage
    • After assessment, triage members to appropriate BH program
  • Data Management and Documentation
    • Complete and file forms and input data into appropriate HMSA systems.
  • Education
    • Provide navigation, referrals to community resources, and educational materials.
  • Performs all other miscellaneous responsibilities and duties as assigned or directed

Job Tags

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