Automotive Receptionist Job at Madison Honda, Phillipsburg, NJ

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  • Madison Honda
  • Phillipsburg, NJ

Job Description

The Receptionist is expected to:

  • Protect the legal, financial and moral well being of the dealership;
  • Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits;
  • Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval;
  • Be a teacher to support the efforts of other employees to be successful; Seek ways to improve business operations efficiencies and customer service.
  • Bilingual preffered 

Primary Duties:

  • Ensure maximum productivity, customer service and cost control.
  • Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
  • Effectively greets, communicates and guides customers to appropriate departments for assistance.
  • Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.
  • Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.
  • Effectively communicate with and perform all job duties requested by management.
  • Perform all other job duties as requested by management.
  • Operate with integrity.
  • Demand the highest ethical standards from self and others
  • Set an example of good attitude and professionalism, including a neat, orderly and safe work environment.
  • Communicate and help resolve customer complaints and adjustments.

Job Tags

Full time,

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